Customer Reviews for your Turbify Store

One of the only search engine-friendly product reviews and ratings solutions for Turbify Stores

According to a study by Guidance and Synovate, more than 60% of online shoppers are drawn to websites that offer a dynamic customer experience, and over 35% of those surveyed said they are more likely to return to an online store that offers customer testimonials and product reviews. Another study found that shoppers who value customer reviews (also referred to as product reviews) are more likely to buy from sites that include negative reviews as well, not just positive ones.

The graph below is from an actual Turbify store. It shows a conversion rate increase from 1.21% to 3.38% between items without customer reviews and those that have them.

How many times have you bought something on Amazon and checked what others wrote about it before making your decision? Shouldn't reading what the seller says be enough? Why do we trust people we don't know at all? According to these studies, it comes down to this: people distrust companies but listen to one another. Customer reviews let shoppers learn what others think about a product -- not just what the seller or manufacturer wants them to think. And when you allow negative reviews as well, it increases trust in your store.

With our Customer Reviews feature for Turbify Stores, you can let your customers rate your products and post reviews about them.

Fully functional and self-maintaining (no need to manually receive and post reviews yourself). Works seamlessly with any editor-based Turbify Store (requires PHP/MySQL-enabled web hosting such as Turbify Turbify).

Your store's customers automatically receive an email a few days or weeks (configurable by you) after their purchase to remind them to leave feedback.

When someone posts a product review, you'll receive an email containing the review and two links: one to accept the post and another to reject it. Reviews are only published after you approve them by clicking the "Accept" link in the automated email.

Also included is a full-featured, password-protected admin interface to manage reviews. You can approve, discard, or edit reviews (for example, to correct spelling or language errors). Through the admin interface, you can also customize the email sent to customers reminding them to write a review.

Rich Snippets - Our customer reviews are marked up with rich snippet metadata. This information may be used by search engines -- but only if the rest of your product pages also include rich snippets. If you don't yet have rich snippets installed, this is a great time to add them. Click here to read more about rich snippets.

Social Media - Our reviews system makes it easy for your customers to share their reviews on social networks. When someone leaves a review, the "thank you" page includes buttons to share their experience on Facebook, Twitter, Google+, and Pinterest.